Ranks Improvements/Ideas
I wanted to gather some points about ranks and see if there are any ideas floating in the CSMs heads about improvements. These are the current issues I can see in github right now regarding ranks:
- Clarify why Ranks promoted someone in the Activity View
- Add ability to control adding new tags
- Clarify manual ranks criteria
- Communicate timing of condition eval in UI
- Post-based rank upgrades not applied during post events
Just a note: I believe this issue can be closed @Linc
https://github.com/vanilla/vanilla/issues/4500
Tickets we get often are clients confused about how a rank was applied, adding reasons to the activity view would immediately reduce some support, or make them more solvable without developer intervention. I think that ranks work pretty well once they are set up, but accidental problems are incredibly common. I've seen endusers note rank confusion as a pretty standard Vanilla problem on gaming forums, and we've had more than a few "oops I put the wrong criteria on the admin rank." occur.
Are there any other things that customers get confused about, or would like ranks to be able to do/apply?