Browserstack Access

Unknown
edited March 2022 in Support Agents

March 11, 2022: This discussion has been updated and converted to a KB article: https://staff.vanillaforums.com/kb/articles/377-browserstack-access


Isis has gotten Support access to the dev's Browserstack account.

To access, navigate to Browserstack: https://www.browserstack.com/

Sign in at top:

image.png

Use credentials in the 1pass Shared folder:

image.png


That should take you to a page that looks like the following:

image.png

The left sidebar provides access to different platforms/OSes and the list on the right are the devices that Browserstack has access to test on. Once you click on a device, it will give you a choice of what browser you want to use, as well.

If you have time during your shift, it's worth playing around with some of these options, just so you get a feel for Browserstack as a Support tool.


Note: Not all devices allow keyboard shortcuts, so for some of these, you may be forced to actually 'use' the device to type things out for testing purposes.