Vanilla Pop - feedback from heavy users
Aira uses Vanilla Pop very heavily, about half their users have never logged into the forum and have no intention to. While this is a pretty particular usecase, and I think we want most clients to, you know, actually got to the forum and not use it as a listserv, I thought I would provide the feedback I have received on Vanilla Pop from that perspective
- Reactions by email (somehow?)
- @ mentions by email
Comments
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@shaunamcclemens just to clarify, people do have the option to get notified by email they were mentioned. So they want to people able to reply directly from that?
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Hi @Adrian
I am replying this email by email, let’s see if you get @ mentioned. That is what they are trying to do.
> On Feb 28, 2018, at 4:44 PM, Adrian wrote:
>
>
> Adrian mentioned you in Vanilla Pop - feedback from heavy users
> @shaunamcclemens just to clarify, people do have the option to get notified by email they were mentioned. So they want to people able to reply directly from that?
>
> --
> Reply to this email directly or follow the link below to check it out:
> https://staff.vanillaforums.com/discussion/comment/740#Comment_740
>
> Check it out
Shauna McClemens
Customer Success Manager
Montreal, QC (GMT -04:00)
1 866 845 0815 ext 207
vanillaforums.com0 -
Would you look at that! It worked! I am now thinking that this is on their end! Half solved!
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I did and here is my answer ... I see you in my inbox and have responded in
kind :P @shaunamcclemens0 -
So weirdly I responded to the email and my response is not posted, but not sure if that's just because Vanilla Pop does not work on this server, but it should normally
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So so strange, the email response just showed up. It was delayed but showed up before my later post. Go figure
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@Adrian said:
So so strange, the email response just showed up. It was delayed but showed up before my later post. Go figureThe emailer app appears to do a direct database insert rather than using the API or anything like that. So it probably doesn't break the cache to let you see the new post immediately.
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I'm going to say that we probably won't do reactions over email. It would be too niche of a use-case and I can't imagine a nice way for users to convey their reaction without messing up all the time.
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