Is there anyway to add snippets of code to the KB?

In the same way our customers have grown accustom to using snippets of code from other tools in their community forum, some similar use cases will likely arise when using the KB.

I am not sure how Google analytics would work in this case but It'd be good to understand if KB pageviews would be counted by GA or if it's tracked somehow.

Another question I received from a prospect would be the ability to add a google translate widget to their KB to allow users to translate KB content if they like.

Screen Shot 2019-10-30 at 3.53.48 PM.png


Comments

  • Unknown
    edited October 2019
    deleted 
    
  • That's not remotely what I am saying so perhaps I need to rephrase.

    Imagine all the many ways in which our customers import 3rd party code using pockets i.e twitter feeds, surveys, chat bots, analytics, marketing automation tracking - these are snippets of code that live on the page.

    As I understand it there's no way to add this to the KB but I wanted to double check my understanding and/or see if anything like that was planned.

  • Unknown
    edited November 2019

    @BrendanParm This is planned w/ our new theming UI. We'll have a place to add header, footer, and custom javascript.

    Currently these things can only be added to KB through a custom theme or plugin though, because we have no UI at the moment.

  • @Adam Charron In the product board I see this slated for Q4 completion..would you be able to comment if that is in fact the case?

  • It is slated for Q4, but due to delays the entire feature likely won't be shipped by the end, likely only couple parts of it, then continuing into Q1.