Advanced Analytics Requests

This discussion will be for the purpose of keeping track of various analytics requests we get from clients or that Vanilla staff simply believe would be a good idea.

Comments

  • Analytic: Total number of new users in the filtered time period. We currently have a graph for new users so you could infer a trend but would have to manually hover over each data point and manually add up each number to get a total for that period. This figure exists in the dashboard but I think it makes sense if our a client has AA that they only need to use AA.

  • Alex Powell
    edited May 2018

    number of views of the Best Answer in Q & A, could be helpful to measure deflection rate.